When the COVID-19 pandemic began, companies in all sectors scrambled to find ways to maintain relationships with their customers while being sensitive to their struggles. If you’re one of the organizations still struggling to find ways to engage with your customers during these trying times (or just looking for a bump in your existing strategies), creating digital experiences is key, and focusing your messaging on enrichment will guarantee success.
As our clients navigate the new digital landscape created by COVID-19, many are wondering how to leverage their digital content to create new kinds of relationships with their customers.
All over the world organizations are facing the difficult decision to temporarily close their doors and ultimately limit access to their collections and content. However, many people are turning to digitalization in an effort to reduce group tours, and reach visitors that can’t physically visit a site.